Privacy Policy
This Privacy Policy describes how skinlull ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from skinlull.com (the "Site").
Our commitment: We collect only what's necessary to fulfill your orders and improve your experience. We don't sell your personal information—and we never will.
1. Information We Collect
When you interact with our Site, we may collect:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, shipping/billing address, phone number, IP address | Yes |
| Commercial information | Products purchased, order history, cart contents | Yes |
| Payment information | Credit card details (processed securely via third-party payment processors—we do not store full payment data) | Yes |
| Internet activity | Browsing history, search queries, interaction with our Site | Yes |
| Geolocation data | Approximate location derived from IP address | Yes |
We do not collect sensitive categories like race, religion, health information (beyond skin concerns you voluntarily share), or biometric data .
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders — including payment processing, shipping, and order confirmations
- Communicate with you — respond to inquiries, provide customer support, send order updates
- Improve our Site — analyze how customers interact with our products and content
- Personalize your experience — recommend products based on your browsing and purchase history
- Send marketing communications — only if you've opted in (you can unsubscribe anytime)
- Comply with legal obligations — such as tax reporting and fraud prevention
We do not use your personal information for purposes materially different from those described without providing you notice .
3. Sharing Your Information
We share your personal information with third parties only as necessary to provide our services:
| Recipient Category | Purpose |
|---|---|
| Payment processors (Shopify Payments, PayPal, etc.) | Process your payment securely |
| Shipping partners (USPS, UPS, FedEx) | Deliver your orders |
| IT service providers | Hosting, data storage, analytics |
| Marketing platforms (Klaviyo, etc.) | Email communications (if opted in) |
| Advertising partners | Interest-based advertising (see Section 5) |
We require all third parties to respect your privacy and use your information only for the purposes we've specified .
4. Your Privacy Rights
Depending on your state of residence (including California, Colorado, Connecticut, Utah, and Virginia), you may have the right to:
- Access the personal information we hold about you
- Delete your personal information
- Correct inaccurate information
- Opt out of the "sale" or "sharing" of your personal information for targeted advertising
- Limit the use of sensitive personal information (California only)
- Appeal a decision regarding your privacy rights request
To exercise your rights, please contact us at privacy@skinlull.com or use our [Privacy Request Form]. We will verify your identity before processing your request .
5. California-Specific Disclosures (CCPA/CPRA)
This section applies to California residents as required by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) .
Sale or Sharing of Personal Information
We do not sell personal information for monetary value. However, we may share personal information with advertising partners for "cross-context behavioral advertising" (interest-based ads). This may include sharing identifiers (like cookies) with ad networks to show you relevant products.
In the preceding 12 months, we have shared the following categories for advertising purposes:
- Identifiers (IP address, cookie ID)
- Commercial information (products viewed or purchased)
- Internet activity (browsing behavior)
Right to Opt Out
California residents have the right to opt out of the sale or sharing of their personal information. To opt out:
-
Click the "Your Privacy Choices" link at the bottom of our website
-
Or email privacy@skinlull.com with subject line "Opt-Out Request"
Sensitive Personal Information
We do not collect or use sensitive personal information (as defined by California law) for purposes other than those necessary to provide our services .
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations (e.g., tax records — typically 7 years)
- Resolve disputes and enforce agreements
When no longer needed, your information is securely deleted or anonymized .
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Keep items in your cart
- Remember your preferences
- Understand how you use our Site
- Deliver relevant advertising
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
8. Children's Privacy
Our Site is not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the revised version on this page with an updated "Last Updated" date. If we make material changes, we'll notify you by email or through a notice on our Site .
10. Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: privacy@skinlull.com
Mail: skinlull
FLAT/RM 7217/FLIVEN HOUSE61-63 KING YIP STREETKWUN TONG
HK
For California residents, you may also contact us using the information above.